Reduce return costs

Undeliverable mail drives unnecessary postage, reprint, and handling costs. We reduce waste through proactive address validation, forwarding, and re-mailing.

Fix failed deliveries at the source

We apply CASS certified address standardization and NCOA processing to identify moves, correct addresses, and reduce future delivery failures.

Protect the customer experience

Missed or delayed communications create risk and frustration. Our workflows help ensure documents reach the correct recipient on the first attempt.

Free up your internal team

Eliminate manual re mailing and address cleanup. Our systems manage exceptions, forwarding logic, and documentation so your teams can stay focused on higher value work.

Secure and HIPAA aligned

We support sensitive communications for healthcare, financial services, and government clients using controlled access, secure data handling, and documented processes.

Address validation and forwarding in one workflow

We combine address hygiene, move updates, and mail forwarding in a single managed process to improve deliverability and reduce long term list degradation.

Fully managed, start to finish

From data intake and validation through re-mailing and reporting, we manage the process with clear controls, auditability, and accountability.

Proven track record

With decades of experience in mail production and logistics, organizations rely on IC Group to reduce undeliverable mail and improve operational efficiency.

Improve list quality over time through consistent CASS certification, NCOA updates, reporting, and process discipline that reduces waste and protects customer trust.